Software Selection

Background
In our 30+ years of relevant experience, over 75% of the companies that purchase major new software applications, such as enterprise management software, are seriously dissatisfied with the results of their implementation. A sample of the reasons for this failure rate are:

  • A typical company only makes this type of purchase every 10-15 years. As a result, it is difficult to be proficient at any decision process done so infrequently
  • Inexperience of the Executive Team managing the selection and implementation phases of these types of projects
  • Many software vendors routinely overstate the capabilities of their products and services in order to generate sales
  • There are constant changes and consolidation that occur in the vendors, products, and industry technology that are currently available. Even the software vendors have a difficult time keeping up with these changes
  • These purchases involve evaluating rather complex intangible software products by rather inexperienced buyers. This makes buyers very vulnerable to overstatements of product and/or service capabilities by the software vendors
  • Many software vendors make the same "promises" and use the same words to describe the capabilities of their products. Also, their products can look very similar during software demonstrations. Understanding the true capabilities of each vendor and/or software product is very challenging. In fact there are significant differences in the types and sizes of companies and products each software product is designed to address
  • Most consultants that are hired to assist companies with projects to evaluate and select major software applications are: 1) not independent, and/or 2) do not add real value to the selection process in proportion to the consulting fees that they charge

Overview
Our Software Selection Services are tailored for each opportunity and can include:

  • Vendor Training on currently available vendors and products.
  • Project Management Training on managing the Selection Phase and the Implementation Phase.
  • Project Planning.
  • Assistance with defining Project Scope.
  • Assistance with the development of Project Justifications.
  • Assistance with the development of preliminary budgets and schedules.
  • Assistance with the staff selections for the project manager, core project team, executive steering committee, executive in charge of project, and planning project milestones.
  • Documenting the business objectives of the Project.
  • Documenting the application requirements.
  • Documenting the network requirements.
  • Documenting the vendor service requirements.
  • Developing vendor qualification and decision criteria.
  • Developing custom demo script and selecting custom demo data.
  • Managing software demonstrations.
  • Reviewing vendor proposals.
  • Negotiating with the selected vendor.
  • Assistance in the development of final schedule and budgets.
  • Assistance with the execution of the Implementation Phase.