Background In today's business world, almost every company, of any size, has purchased some type of Customer Relationship Management (CRM) software. In spite of the fact that CRM products have continually improved since the technology was introduced over 15 years ago, less than 25% of the companies that purchase CRM software are happy with the results of their implementation.
Under-utilized Customer Relationship Management (CRM) Software represents a tremendous amount of untapped potential for companies that desire to
Most companies have invested a substantial amount of time and money in the implementation of their CRM system but they have failed to achieve their overall sales and marketing management goals.
In many situations these companies believe that they have not received an acceptable return on their investment from their CRM system. Additionally, they can be very challenged when deciding whether or not to make additional investments in either their existing CRM software, or in a new CRM software.
In some instances, when dissatisfaction reaches a very high level, it is a common reaction to conclude that this failure was due to the vendor, or software products selected, and then proceed to invest another substantial amount of time, resources, and capital to purchase a new CRM system, only to realize the same unsatisfactory results.
Introduction Our CRM Audit Services are targeted for companies that want to dramatically improve the return on investment, and related software usage, that they have received from their investment in their CRM system. These services are helpful in situations where our clients desire assistance to accomplish any of the following needs:
Overview Our IT Audit Services are tailored to each opportunity and can include any of the following services.
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