Introduction
Oncontact has been a developer of CRM software since 1986. Oncontact is based in Milwaukee, WI and currently has over 400 customers. Oncontact offers two CRM products: Customer Management Software (CMS) and OncontactV. 

CMS was written using PowerBuilder technology and has been available since 1993. OncontactV was written using Microsoft's.NET (c#) technology and has been available since February, 2005. Both products are client server based offerings, and offer strong application functionality, that support several database platforms, including Microsoft SQL Server, Oracle, and Sybase. 

Both CRM products can be purchased directly from Oncontact, or indirectly through a network of Authorized Business Partners. The Frantz Group, one of K&A's Associate Companies, is an Authorized Business Partner for Oncontact.

Both products are sold on a named user, concurrent user, and a site license basis. Implementation, Integration, and Support Services are available from Oncontact, The Frantz Group, and K&A.

Overview
Major functionality that is available for Sales Reps includes:  

• Account and Contact Management 
• Sales Process Management 
• Opportunity Management   
• Full Integration with Microsoft's office Suite
• Internet Capabilities 
• Off-line Capabilities 
• Custom Reporting

Major functionality that is available for Sales Executives includes: 

• People Management 
• Goal Management 
• Sales Process Management 
• Opportunity Management 
• Pipeline Management and Forecasting
• Multi-Currency Support
• Executive Dashboards 
• Customizable Account, Contact, and Opportunity Information 
• Custom Reporting

Major functionality that is available for Marketing Executives includes: 

• On-Line Lead Capture 
• Lead Management 
• email and Direct Mail Marketing 
• Data Import and Export 
• Campaign Management 
• Document Library 
• Product Catalog 
• Customizable Account, Contact, and Opportunity Information 
• Custom Reporting

Major functionality that is available for Marketing Executives includes: 

• Lead Management 
• email and Direct Mail Marketing 
• Data Import and Export 
• Marketing Dashboards 
• Document Library 
• Product Catalog 
• Customizable Account, Contact, and Opportunity Information 
• Custom Reporting

Major functionality that is available for Customer Service includes: 

• Incident Reporting 
• Inquiry Tracking 
• Knowledge Data base 
• Case Management and Routing 
• Customizable Database Fields 
• Custom Reporting

For more information about Oncontact, see www.oncontact.com.