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Referral Services - ConnectDirect Features
Summary of ConnectDirect's Key Functions and Features include:
- Includes inbound, and outbound, local, and long distance services
- Does not require any service contract
- Toll-free inbound calling
- Toll-free inbound faxing
- Auto attendant
- Flexible call routing
- Optional call recording
- Optional upload of custom music for On-Hold
- Flexible call routing (ACD) for Call Centers
- Dial by Name, and use of Company Directory
- One number Follow-Me call forwarding
- After hours and holiday call routing
- Can continue to use current telephone numbers
- Generates an email, with multiple distributions, for each voicemail
- Generates an email, with multiple distributions, for each inbound fax
- Optional voicemail to text (useful for use with new smart-phones)
- Extension to extension dialing
- Caller ID
- Supervised or direct call transfer
- 3 - way calling
- Outbound computer faxing
- Easy self account administration by non IT resource
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