Background
Symix Systems, Inc. developed and enhanced the Symix enterprise management software from 1980 until 2000. When Symix Systems, Inc. introduced the version of its products that supported Microsoft's Windows operating system in 1996, it changed the name of its primary software product to SyteLine. In 2000, the company name was changed to Frontstep, Inc. to facilitate sales of its suite of web based applications to companies using other brands of enterprise management software. Frontstep was purchased by MAPICS in December, 2002. MAPICS was subsequently purchased by Infor Global Solutions in January, 2005. Since this latest purchase, Infor Global Solutions, and its network of Authorized Business Partners for SyteLine, have experienced significant turnover in their SyteLine sales, consulting, and support staffs.
Over 1500 companies continue to use either the Symix or the SyteLine software products to manage their businesses. Our SyteLine Products and Services are useful to companies using either product.
Overview
Our SyteLine Services are tailored for each opportunity, and can include any of the following services.
Management Services
- Business Process Audit Services for help using SyteLine to maximize the effectiveness of key business processes.
- IT Management Services for help managing your IT function.
- IT Audit Services for help maximizing your company's use of SyteLine, or for help deciding if SyteLine is the appropriate ERP product for satisfying your company's requirements..
- Software Selection Services for help selecting and implementing major new software applications.
- Web Site Services for help maximizing the effectiveness of your web site.
- Project Management Services for help managing strategic or major IT projects.
SyteLine Application Services
- Implementation Consulting & Training for core SyteLine applications
- Implementation Consulting & Training for advanced, Infor Global Solutions developed, SyteLine applications such as the Trilogy Product Configuration, Advanced Planning & Scheduling, and Work Flow
- Implementation Consulting & Training for advanced, Business Partner developed, SyteLine applications such as DRI's Transaction Manager, Doc-Trak, Labr-Trak, and Data Warehouse
- SyteLine Upgrade Services
- EDI Products/Services for help managing customer commitments that are received electronically
- Product Costing Services
- Report Writing Services using Progress and Crystal Report Writer
Technical Services
- Server & Network Support Services for help supporting, upgrading, and/or tuning your operating system, network, and/or database manager
- Progress Programming Services
- Development Services for building custom applications that are integrated with SyteLine
- Bar Coded Label Generation and Integration Services
- Integration Services for integrating SyteLine with Third Party Products.
- SyteLine Data Base Management Services
- SyteLine Data Migration Services